Privacy policy

Noir Lumae respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you use our website and services.

1. Information We Collect

We may collect information you provide directly, such as:
 • Name, email, shipping & billing address, phone number
 • Payment details (processed securely via Shopify/third parties)
 • Order history and interactions with our website

We may also collect information automatically, like:
 • Device and browser information
 • IP address
 • Website usage (pages visited, clicks)

2. How We Use Your Information

Your information is used to:
 • Process and fulfill your orders
 • Communicate about your order or inquiries
 • Improve our website and services
 • Comply with legal obligations

We do not create customer accounts; all purchases are guest checkout only.

3. Sharing Information

We may share information with:
 • Shopify and service providers for order processing, shipping, and payment
 • Marketing partners if you have consented
 • Legal authorities when required by law

4. Your Rights

Depending on your location, you may:
 • Access, correct, or delete your personal information
 • Object to certain processing or withdraw consent
 • Opt out of marketing communications

For EU/UK residents, you can also lodge a complaint with your local data protection authority.

5. Cookies & Tracking

We use cookies and similar tools to improve your experience. You can manage your cookie preferences at any time.

6. Security & Retention

We implement security measures, but no system is perfect. We retain data only as long as necessary for legal or business purposes.

7. Contact

For questions or to exercise your rights, contact us at:
Email: info@noirlumae.nl
Address: Eglantierbaan 85, Capelle aan den IJssel, 2908 LV, NL”